Privacy Policy

Lord Of The Sky ("we", "us", or "our") operates the website lordofthesky.org and provides building exterior care and maintenance services in Ghana. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, submit an assessment request, or communicate with us.

Information We Collect

When you submit an assessment request or contact us, we may collect the following information:

• Your name
• Phone number
• Email address
• Building or property details (location, type, size, surfaces)
• Your organisation, role, target date and procurement requirements
• Any additional information you choose to provide in form messages

If you choose Accept analytics, Google Analytics may collect page views, device type, browser, approximate geographic location, referral source and selected website interactions. Choose Reject analytics to use the site without this optional measurement.

How We Use Your Information

We use the information we collect to:

• Respond to your assessment requests and questions
• Prepare proposals and coordinate service delivery
• Communicate with you about your project via email, phone, or WhatsApp
• Improve our website, services, and customer experience
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage & Security

Website and assessment requests are processed on Fly.io infrastructure and protected in transit using HTTPS. Assessment details are sent to the designated LOTS inbox through Resend. We take reasonable measures to protect personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services in connection with our website:

• Google Analytics — to understand how visitors use our website after you accept analytics. Google Analytics may then use cookies or similar browser storage. You can also opt out by installing the Google Analytics Opt-out Browser Add-on.
• Fly.io — to host the website and process assessment requests.
• Resend — to deliver assessment details to the LOTS inbox and, when you provide an email address, send an assessment acknowledgement to you.
• WhatsApp (Meta) — for direct messaging communication. Messages sent via WhatsApp are subject to WhatsApp's Privacy Policy.

Cookies

The site stores your analytics preference locally. Google Analytics is not loaded unless you accept it. Essential form submission, spam prevention and security processing do not depend on analytics consent, so rejecting analytics will not prevent you from submitting an assessment request or using the phone and WhatsApp links.

Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data. To exercise any of these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "last updated" date.

Contact

If you have questions about this Privacy Policy or how your information is handled, contact us at info@lots.space.